Welcome to the Help Center. Here you can browse a variety of topics that will help you use ShopNChill more effectively and take advantage of all of the features that ShopNChill has to offer. To begin the help section, select a topic below:
When should I expect my order?
The length of time your order takes to arrive is often quoted to you by the shipping company used in the checkout process. If it is not, you can expect standard processing and shipping to take 2-3 weeks depending on the destination.
Only part of my order arrived. What is going on?
If you ordered products from multiple different stores, they may be sent directly to you from the manufacturors which would mean that the packages would arrive at different times. Please wait longer or contact our orders department if you are concerned with the amount of time it has taken to receive your order.